Detecting scheduling intent led to 5.31% more employers sending invites

When employers start scheduling by hand in messages, we notice, and offer to do it for them.

Indeed employer dashboard showing a messaging conversation with candidate Janett Smith who applied for an Area Manager Entry Level position in Austin, TX.
when
Oct 2023
team
Me (designer)
Content Designer
Product Manager
Engineer
Data Scientist
focus
interaction design, product design, A/B testing
A/B test

Detecting scheduling intent

With data science, we built a regex that picks up phrases like “tomorrow at 1”, “Tuesday afternoon” and “anytime Friday”. When it fires, a module nudges the employer toward Indeed’s scheduling tools.

Indeed employer dashboard showing a messaging conversation with candidate Janett Smith who applied for an Area Manager Entry Level position in Austin, TX.
the nudge, under the jobseeker’s reply

Pull their availability into the scheduler

Open the scheduler from the nudge and the times from the message are already there.

A scheduling dialog for Indeed showing a form to book an interview with Janett Smith.
their times, already filled in

What happened

+5.31%employers with interview invitations
+3.21%invitations that turned into interviews
7.5%of employers who saw the module sent an invite from it
what came next
more at Indeed

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